OPEX Week: Business Transformation World Summit Blog
Based upon the survey results of The Annual PEX Report 2018, three major questions arose about the use of technology in operational excellence and how that is going to impact the future of business. Our questions touch upon the influence of technology in the workplace, where humans fit into the equation and how to plan ahead for the future.
In a time of great disruption, businesses must create a culture that encourages the ongoing enhancement of its products, processes and ways of working. Peter Evans, LEGO’s Director of Continuous Improvement in Business Service Operations, uncovers the three foundational building blocks to making this culture a reality.
Business has always needed customers, but today they are impacting organizations more than ever before. To find out how and why customers should be put at the heart of process transformation, we spoke to Debashis Sarkar, the current managing partner of boutique consulting firm Proliferator Advisory & Consulting and internationally recognized name in customer-centricity and lean management.
As companies work towards achieving operational excellence, many have begun to combine traditional business methodologies in order to find the perfect approach. Combining Lean Six Sigma with methodologies such as Agile or Design Thinking is still a questionable approach for many but we spoke to business leaders, Mesbah Haque (former J.P Morgan) and Michael Stober (Citizens Bank), who have achieved incredible results through combining business methodologies.
is a lot of excitement surrounding digital transformation. Many organizations
run with it without considering the value behind the transformation and
considering just what the process involves. Independent management consultant and thought leader Mark Etwaru shares the steps that can ensure the change is a success.
There are many different theories as to what
makes a perfect leader, but everybody can agree that leadership is a vital trait
in ensuring process excellence through business transformation. The process of change can be complex and overwhelming and a leader is expected to hold
a level of responsibility. Here are the elements of leadership that are
essential to ensuring ease and success.