is a leader in building sustainable models for process excellence strategies.
He brings a combined 20 years of experience with Allstate Insurance and
Discover Card with a focus on making the complexity of process improvement fast
and simple. In 2018, he joined Volkswagen Credit to establish their COE for
Process and Quality Management. With his easy to apply framework he has
uncovered more than 30 million in savings value to deliver in 5 years. He is
also a subject matter expert with IBM Blueworks Live for process digitization
and visual analytics.