Steven Hall

Vice President, Process Excellence Leader Liberty Mutual Insurance

Thursday: Main Conference Day Two & Masterclasses

Thursday, January 23rd, 2020

12:00 PM Process Excellence 2.0: Lessons learned on delivering measurable impacts and incorporating cutting edge tools

Steven shared Liberty Mutual's multi-year Management System transformation journey last year and it was very well received. He is coming back to the OPEX stage and share an updated case study focusing on measurable impacts and new tools they are venturing into now:
  • Where are we on Liberty Management System implementation?
  • Lessons learned on delivering and widening the measurable impacts
  • Exploring automation and Artificial Intelligence as new tools to solve business problems

Friday: Post-Conference Deep Dive Focus Day

Friday, January 24th, 2020

9:45 AM Integrating agile into the management system: Lessons learned

  • Applying agile and lean methodologies to speed up time to market
  • How does agile fit into company’s management system?
  • Lessons learned from integrating Agile into management system with and without lean management system
  • When can agile be misused and over used?

Check out the incredible speaker line-up to see who will be joining Steven.

Download The Latest Agenda