James Henderson

CEO Mindzie

Mr. Henderson has a passion for efficiency and process optimization. With over 20 years’ experience overseeing both domestic and international business strategies in a variety of industries including Security, IT and Technology. Previously the President and COO of Avigilon (TSX:AVO) where he led the sales process resulting in a USD $1 Billion acquisition.

Monday, Jan 29: Pre-Conference Workshops, Focus Days & Main Conference Day One

11:40 AM C3: Achieving Operational Excellence through process intelligence

The biggest risk to an enterprise is its blind spots — in how work is performed, its operational processes, and organizational data. Uncovering these blind spots is the first step to achieving end-to- end process excellence. This interactive workshop will focus on:

-       Starting on the right foot: understanding how the organization runs and where the opportunities are.

-       Identifying the project: start with a targeted outcome to provide value quickly.

-       Building the business case: how to present the project internally for approval.

-       Expanding the scope: let the results drive the next step.

-       Operationalizing: turning your one-time project into a continuous improvement effort


This session will include real experiences across a range of industries.

Check out the incredible speaker line-up to see who will be joining James.

Download The Latest Agenda