Shruti Kakar

Change Management Lead GFTS - Governance & Data Analytics Citi Bank

Tuesday, April 21 | Main Conference Day One

Tuesday, April 21st, 2020

4:00 PM Deliver true culture transformation from the boardroom to the front-line through OPEX strategy

-          Understand culture transformation and coaching methods to align employees priorities with customer experience
-          Balance end-to-end journey improvement with cost and efficiency focus 

Check out the incredible speaker line-up to see who will be joining Shruti.

Download The Latest Agenda