March 23 - 25, 2020 | New Orleans, LA
Raju Deshpande, Senior Vice President, Director of Operational Excellence & Change Execution at East West Bank
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Raju Deshpande


Senior Vice President, Director of Operational Excellence & Change Execution
East West Bank

Conference Day 1

Tuesday, March 19th, 2019


9:50 AM Automated process mining and discovery for RPA and transformation at financial institutions

The audience will learn:
·         How to receive detailed end-to-end “AS-IS” process maps in a fraction of a time
·         How to automate customer and employee journey mapping
·         How to find the best process candidates for RPA automation
·         How to generate input specifications for RPA bots
·         How to calculate the ROI before the automation

Conference Day 2

Wednesday, March 20th, 2019


11:35 AM Mitigating legal and operational risk using foundational lean tools

• Recognize how digitization can lead to legal and operational risks
• Understand how we mitigated these risks using basic lean tools
• Discover our strategy to sustain the benefits

Check out the incredible speaker line-up to see who will be joining Raju.

Download The Latest Agenda