Michel Farmer

Director, Operational Efficiency Development Bank of Canada

Wednesday, April 22 | Main Conference Day Two

Wednesday, April 22nd, 2020

7:00 AM Making tech work for OPEX: The role of an OPEX practitioner in the digital transformation age

If you have worked improving processes, quality and operational performance, then you will be hearing or reading about the next wave…digital transformation. You may be asking yourself some key questions.
Is the OPEX practitioner role still relevant?
How will it evolve?
What skills will be required?
Should I change my approach?
Are methodologies such as PDCA, DMAIC or Theory of constraint still applicable?
-          This session will share collective thoughts, experiences and learnings to develop insight on how we should evolve as OPEX practitioners

11:10 AM IDG O: Utilizing automated process mining software for advanced workflow analysis

  • Unlock granular data for process improvement decision-making
  • Understand what analysis was carried out, the issues pinpointed, how long it took and the reductions in process inefficiencies

Check out the incredible speaker line-up to see who will be joining Michel.

Download The Latest Agenda