The only event catering to OPEX & Business Transformation professionals in Financial Services
The 13th Annual OPEX in Financial Services took place in March 2019 in the vibrant city of New Orleans. An amazing meeting point for OPEX experts, change management & transformation leaders who are all being challenged by the rapidly evolving ecosystem that is the financial services industry.
With a customer-centric focus to revolutionize business through people, process and technology, 2019's OPEX in Financial Services hosted the answers to your pain points.
2019 Speakers Included:
Global Technology Business Relationship Manager
Senior Vice President, Operational Excellence
First United Bank
Vice President, Business Transformation
Ryan E. Davis
Senior Vice President, Procurement Management
Bank of America
Vice President Process Improvement & Program Management
Vice President, Center of Process Excellence
Vice President, Business Process Engineer
Senior Program Manager
2019 Key Themes & Topics
Creating customer-centric business processes – today’s customer has increasingly become digitally focused and tech-savvy, which in turn has evolved their way of interacting and the expectations from a service provided.
Technology adoption to drive increased efficiency, such as RPA, ML, data management tools, cognitive learning
Execute actionable insights through data and analytics to – establish fact based decision making that support OPEX and customer demands.
Develop and sustain compliance measures in order to meet ever-changing regulations
Change management and leadership to deliver a seamless transition in new adopted methodologies and ways of working
What’s happens at OPEX FS?
A Variety of Learning Formats
OPEX in Financial Services boasts a wide range of learning formats including topic lead tracks, interactive discussion groups, workshops, panel discussions and more. All which can be customized to create the perfect agenda for you!
For the 13th Annual OPEX in Financial Services summit we found ourselves in the heart of the vibrant city of New Orleans, LA! The event was set a stone throws from the Louis Armstrong New Orleans International Airport finding ourselves in the heart of the world famous French Quarter. Delegates mixed business with pleasure and explored all New Orleans had to offer!
2019 - MORE THAN JUST A CONFERENCE
Join us for the Spirits ofNew Orleans Tour!
Cruise the Mississippi River instyle on a classic Steamboat
The event was extremely helpful to me. I’m new to the Financial Services space, so knowing what is going on in other institutions, the trends, competitors and vendors was extremely helpful.
Valuable forward thinking conference. Networking interactions with other attendees were very beneficial and of high quality.
Time well spent. Appreciate the diversity in speakers and the balance of academic, strategic and practical.