Thinking Business, Thinking Process Posts


Organisations need to understand six elements of customer behavior to truly achieve the benefits from BPM. What's around the corner?
Organisations need to understand six elements of customer behavior to truly achieve the benefits from BPM. What's around the corner?
Kodak's death spiral into Chapter 11 hell is a clarion call for all organizations struggling to come to terms with a new business landscape. Can you cross the rubicon and change your world? asks columnist Steve Towers in this month’s c...
The shift from production mindset (producing goods) to customer centred business (delivering services) has disrupted global business in fundamental ways, writes columnist Steve Towers. Here's how. During the steady econo...
Invited to speak at a business conference but worried about delivering a "death by powerpoint" presentation? Or maybe you've got to make a big presentation to the board? Here are five tips from Steve Towers, a regular contributor at PEX Netw...
After the news today Apple’s founder and visionary Steve Jobs had passed away aged 56, so much is being said rightly about the technical genius of the man. His profound impact on lives is clear from the global tributes from world leaders,...
From a sundeck on top of one of Delhi’s tallest building, overlooking the city’s sprawling skyline, it is hard to believe that Part Two of the Global meltdown is really underway.