How Lean Systems Thinking Delivers Service Transformation and Savings in the UK Public Sector

This FREE webinar was recorded on:
Monday, December 20, 2010
10:00 AM - 11:00 AM EST
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Aimed at public sector managers tasked with delivering service transformation and cost reduction at the same time, this Webinar – will look at how Lean Systems Thinking has been applied successfully, and less successfully, so far.  We will discuss how Lean must be applied in the future in order to meet the UK public sector challenges over the next four to five years.

The pressures facing the UK public sector are well known; budgets reducing by 20 percent – 30 percent over the next three to four years, much of this reduction front-loaded, coping with increasing demand, and the coalition driving major changes in how the public sector is expected to deliver services.

Lean Systems Thinking has rightly been seen as one of the major ways of delivering both increases in service levels and responsiveness whilst also removing waste and reducing costs.

This Webinar will cover:

  • The main principles of Lean Systems Thinking
  • What applying Lean principles and tools can deliver
  • Why Lean is more than just better process improvement
  • Examples of process and culture changes, and cash benefits, from Ad Esse public sector clients
  • How organisations can apply Lean now, even in the midst of cuts


Philippe Lacey
Director and Founder
Ad Esse Consulting Ltd

Philippe Lacey is a Director and founder of Ad Esse Consulting Ltd.  After working as an engineering manager in the aerospace sector he has worked as an improvement consultant for over 20 years, specialising in helping organisations achieve sustainable continuous improvement.  He has worked in both the public and private sectors designing and managing major transformation and Lean programmes.  His first Lean implementation came before the name was even coined and he has been a firm believer in the principles and practice of Lean Systems Thinking ever since.

His ability to recognise and guide public sector clients through the cultural and leadership elements of Lean make him sought after in Lean and BPI programme design and implementation. 

Philippe is an engaging and entertaining speaker and has spoken at numerous seminars and conferences on Lean, covering both the successes and the pitfalls of major transformation programmes

Beverley MacIntyre
Founding Director
Ad Esse Consulting

Beverley MacIntyre is a founding director of Ad Esse Consulting and transformation expert with 20 years consulting experience.  She began her career in the National Health Service, where she held clinical, educational and managerial roles, before working in private sector health care.  It was in this setting that Beverley led her first successful change programme, and then went on to apply those principles in other sectors and industries mainly in the UK.  In the last few years she has specialised in applying Lean Systems Thinking in UK public sector settings, predominantly in health, criminal justice and local government.  Beverley combines skills of strategic overview at Board level with the ability to relate to and motivate front line staff.