Human-centric BPM: A tale of seven companies
Why designing processes with the user in mind will make them loved by employees
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Creating an automated process with traditional business process management (BPM) software requires the user to think like a machine. Every task and situation must be programmed and accounted for. Many BPM solutions have tried to be more user-friendly, but they still don't start with the business leader in mind.
Human-centric BPM means letting a process owner create the entire workflow without using complex notation. It is designing the process the way the end user thinks about it rather than how a system processes it.
Download this white paper to discover:
- Why BPM does not have to be complex
- How to automate processes that are lean, simple and nimble
- How to take a human-centric approach to building business applications
- How to build business applications that are loved by executives, department heads, process owners, admins and users
- The many ways humans can respond to tasks
- Seven examples of how companies around the world have embraced human-centric BPM
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