Guide to developing a center for process excellence

Successful businesses are in constant pursuit of process excellence as a means to increasing operational efficiency and agility. Yet seldom do businesses treat processes as key knowledge assets and even more rare is the sighting of a process center of excellence. Traditionally, process improvement was the remit of a small team of consultants, not nearly enough to effect positive impact within an enterprise organization.

By consolidating expertise into one centralized team, process centers of excellence (CoE) facilitate enterprise knowledge sharing, collaboration, standardization and the effective use of resources. Download this whitepaper to learn more about the benefits of process CoEs and obtain a framework for envisioning, building and scaling one.

Key takeaways include:

• Why leading-edge organizations are implementing process excellence CoEs
• Why process mapping is everyone’s job
• How to make process culture part of your organization’s DNA
• The six factors that are essential to process excellence success
• Critical considerations for selecting the right enabling technology