The Lean Leader as Coach: Embedding Lean Thinking in Office Environments

This FREE webinar was recorded on:
Thursday, March 31, 2011
11:00 AM - 12:00 PM EDT
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Oh no here comes those Process folks again...

It's a familiar refrain in many office environments: the stereotype of Lean as the tool of choice that precedes layoffs, restrictive box ticking, and an increase in individual workload. It's a technique for manufacturing assembly lines, not PC-wielding knowledge workers, they say. But done correctly and especially with the right leadership, Lean can be a source of empowerment, freeing up employees' time and skills to deliver maximum value to the business.

In this webinar:

  • Hear how GKN PLC has inspired employee engagement in their global deployment of Lean in the office
  • Learn specific leadership techniques to overcome Lean stereotypes
  • Discover strategies to sustain the benefits through Leadership standard work
  • View specific examples of a visual work space
  • Gain practical tips on embedding Lean continuous improvement into the daily work of employees


Neil Trivedi
Global Business Process Excellence Director

Neil Trivedi is the Global Business Process Excellence Director for GKN PLC. Neil has a background of manufacturing and supply chain operations across a diverse range of industries. He has worked across all functional processes across many different types of business, effectively applying Lean extensively to both transactional and less regular business processes with excellent results. He has created the system and structure for deploying Lean into Business process across GKN globally. In his current role, Neil designs, develops and delivers Lean Business Process transformation across the organisation for all levels of the business. He has recently completed delivery of a programme of senior leadership Lean training.

Prior to his work in Lean, Neil held senior positions in operations and project management and he designed and ran the Princess Royal Distribution Centre for Royal Mail in London. This was the UK's first new railway station in the UK for 100 years. Neil holds an MSc in Lean Operations from Cardiff University as well as an MBA from Imperial College London and BSc from Leeds University.