Reduce Your Operational Costs and Increase Business Agility With "Self Service" BPM

This FREE webinar was recorded on:
Thursday, March 31, 2011
10:00 AM - 11:00 AM EDT
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Many corporations are “hitting the buffers” with conventional approaches to cost reduction and process improvement. Traditional Business Process Management System approaches tend to be IT-led and focused on the “big wins.” But studies estimate that up to 50% of your operational costs come from those processes that occur infrequently and, as a result, tend to be ignored by traditional BPM approaches.

This webinar looks at how you can increase operational efficiency, reduce costs and improve service with a new business-led “self-service” approach to Business Process Management (BPM) that enables business users to adapt and automate processes quickly to respond to their needs and changing conditions – all without increasing the strain on IT resources.

In this webinar:

  • Learn how to identify the right opportunities in your business to tackle head on the “long tail of change” to bring unprecedented levels of efficiency and automation to new areas of the business
  • Gain practical insight into how to give your operational staff the power to drive their own process automation initiatives and how to get started with “business led” computing in your organization
  • Pick up tips/strategies on how to establish continual cost reduction programs and hear how other companies are identifying new opportunities for automation and continual cost reduction to achieve real operational cost savings of between 20-30%
  • Understand how new technology and methodologies for operational agility can complement and extend existing BPMS approaches to drive operational efficiency like never before


Richard Jones
BuyingTeam Ltd & Control Circle Limited

Richard is a recognized expert on BPO, process automation and organizational transformation. Until October 2007, Richard Jones was responsible for the Outsourcing business in Europe of Hewitt Associates, the worlds largest HRO. Prior to its acquisition by Hewitt in2004, he was Europe/Asia President for Exult Inc.  Richard had joined Exult in 2000 and helped build the business into a global business valued at ¾ of a billion dollars. In the course of his management career, he has served on boards at IBM Financial Services, Andersen Consulting Properties, Digital Equipment Corporation, Exult and Hewitt – in UK, Ireland, Netherlands, and India.

Pat Geary
Blue Prism

Pat is Chief Marketing Officer of Blue Prism, the Operational Agility Software Company and is a founding member of the Operational Agility Forum – the member’s only forum for Operational Change Professionals. Pat will be facilitating the Webinar  and will be putting questions to Richard and Dave.

Dave Moss
CTO and Co-Founder
Blue Prism

David Moss co-founded Blue Prism in 2001 and is the chief software architect behind the Blue Prism software product. An experienced and inventive technical architect, Dave has worked with innovative organisations including Barclays, Co-operative Financial Service, Shop Direct and npower to develop the technology and supporting methodologies for Operational Agility Software