Getting Started With BPM – Using Process Frameworks to Accelerate Alignment

This FREE webinar was recorded on:
Wednesday, July 20, 2011
11:00 AM - 12:00 PM EDT
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Whether you’re starting out on a corporate Business Process Management program or looking to mature your approach, “Process Frameworks” should be part of your thinking.  Why?  They can accelerate process discovery, improve alignment between different process work-streams and reduce the risk of “reinventing the wheel” and duplicated, siloed process efforts.

APQC's Process Classification Framework is the world’s best known Process Framework.  It has been downloaded from APQC’s Web site well over 100,000 times; translated into Japanese, Mandarin, Spanish, Polish, and Portuguese. Recent research conducted by APQC investigated how Process Frameworks and Reference Models are actually being applied by businesses to “Get Real Work Done”.  By attending this webinar you’ll gain insight from UPS, ThyssenKrupp Steel USA and Northrop Grumman, who were all involved in this research either as case studies or research champions.

In this webinar you will learn:

  • What process frameworks are and how you can apply them
  • How they accelerate process discovery
  • How they contribute to process alignment across the business
  • How organizations are integrating business process, controls and multiple compliance frameworks into an integrated management platform
  • Case study insights on how organizations are maturing their approach to BPM with the assistance of process frameworks


Chris Taylor leads TIBCO's event processing and in-memory computing marketing and co-manages the website with his wife, Jeanne. They live in Southern California and can be found on twitter @successfulwork.

Chris flew for the US Navy before finding a home in technology and software, first in software development with Perot Systems. His career has taken him from code to business strategy and then process with Accenture, ILOG (now IBM) and Nimbus Partners (now TIBCO). As VP Consulting Americas at Nimbus - a TIBCO Company, he was responsible for making Nimbus Control the enterprise standard for meaningful business process management across their largest customers around the world.  Focusing on compliance and process frameworks to make governance, deployment and end-user adoption the mantra at Nestlé, Northrop Grumman and many others made him a leading voice in the methods and applications for unlocking the full value of BPM. He now uses that knowledge to connect the dots between BPM and myriad of technologies that support it.
An avid outdoorsman, Chris is passionate about innovation and disruption and speaks frequently about the intersection of technology and business.

John G. Tesmer
Manager, Open Standards Research

John G. Tesmer is Manager of Open Standards Research at APQC. He is responsible for the management and development of the Process Classification Framework, including the introduction of 10 industry-specific frameworks in partnership with corporate sponsors such as IBM. Prior to joining APQC in March 2006, John was a project manager with IBM’s Business Consulting Services and has also worked as a management consultant in PricewaterhouseCoopers’ Management Consulting Services in the energy and utilities industry.