Beyond Lean Six Sigma: How Best Buy Delivers Business Results with End to End Process Management
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Lean Six Sigma is an effective tool to drive out cost and ensure quality. But LSS can be seen as too time-consuming and laborious in dynamic industries like retail that need to be responsive to fast-changing market demands.
The key is to focus on the areas that deliver biggest bang for your buck in both creating efficiencies and delivering value to your customers.
In this Webinar:
- Hear how global electronics retailer Best Buy views retail challenges from an end-to-end perspective to drive improvements to enhance the external AND internal customer experience.
- Understand how the company's Lean Six Sigma deployment has completely transformed its learning and knowledge transfer process through adult learning and real-time training workshops
- Learn the ways in which Best Buy’s Enterprise Capability Team leverages BPM to design portfolios of projects to attack the end to end challenges in retail
Presenters:
Mike Fisher
Sr Director Lean Six Sigma, MBB
Best Buy
We respect your privacy, by clicking ‘Watch On-Demand’ you agree to having your details passed onto the sponsors who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.
Sponsored By:
Retail Excellence Week
