Modern BPM Expectations - Stephen Willoughby
Discover how Business Process Management (BPM) can complement your Lean Six Sigma transformation and Lean BPM enhance the customer journey’s though enhanced connectivity. In this interview Stephen Willoughby, President & Principal Consultant Lean-BPM LLC, speaks to the PEX Network about the evolution of BPM and what's next for the BPM software market. Willoughby, also shares his top tip for BPM best practice.
This interview was filmed at the 18th Annual OPEX Week: Business Transformation World Summit 2017. Find out more at: http://www.opexweek.com.