Modern BPM Expectations - Stephen Willoughby

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Discover how Business Process Management (BPM) can complement your Lean Six Sigma transformation and Lean BPM enhance the customer journey’s though enhanced connectivity.  In this interview Stephen Willoughby, President & Principal Consultant Lean-BPM LLC, speaks to the PEX Network about the evolution of BPM and what's next for the BPM software market. Willoughby, also shares his top tip for BPM best practice. 

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