How Office Depot’s Business Process Improvement (BPI) group is injecting Continuous Improvement into the company’s organizational DNA


This FREE webinar was recorded on:
2011-04-18
11:00 AM - 12:00 PM EST

Sponsored By:
Retail Excellence Week
To view this webinar, please fill out the form to register and become a Process Excellence Network member.
Or, if you're already a Process Excellence Network member, sign in below to view.

One of the difficulties with many Continuous Improvement initiatives within organizations is that they remain just that - an initiaitive within an organization. For process improvement to truly lead to exceptional business results, it needs to become a mentality embedded within all business units and the organizaton as whole.

In this webinar, global retailer Office Depot shares how it created a new Business Process Improvement (BPI) organization to drive continuous improvement throughout the company and create a culture of accountability and superior execution. Understand how the fledgling BPI team accelerated change, partnering with Office Depot process leaders to not only meet but exceed first year goals within a period of only 10 months. And hear a first hand account of how the BPI team is rising to the challenge to inject continuous improvement and execution excellence into Office Depot’s organizational DNA.

Presenters:
Vince Pierce Senior Vice President, Global Business Transformation Office Depot
Donald Mears Change Management Lead, Business Process Improvement Office Depot