Leading and influencing an effective change programme
Process Excellence Network Editor
11/21/2008
11/21/2008
- Getting the buy-in from senior management: Proving ROI and business benefits in transactional environments
- Embedding Process Improvement principles that suit your varied organisational cultures
- Retaining the energy and excitement of your core Process Improvement team and spreading enthusiasm across to other functions in the organisation
- Creating a change practice framework to initiate and sustain changes in working practices
- Lessons learnt in change management: What not to do when rolling out a change initiative
Presented by: Ian Furness, Service Transformation, Norwich Union
To continue reading this story
Learn More Existing Users
Please note: That all fields marked with an asterisk (*) are required.
![Going beyond eSignature [webinar]](https://plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/sign_on_the_line.jpg)
