The state of process automation in the midmarket

Identifying opportunities and securing the resources to act

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State of process automation

With operational efficiency the goal of most midmarket organisations, why are some successful with process automation while others struggle?

As organisations become more experienced with automation, projects become increasingly sophisticated. Automation planning is especially critical to understand the benefits and challenges of a project that can be articulated in the business case and expected financial outcomes.

This report is based on insights from more than 1,000 business and IT decision makers and identifies a broad set of midsize organisations that have automated successfully across industries and use cases and will help leaders to gain a better understanding of what to do more of, what to avoid, where to automate, and with what tools.

Download to learn:

  • The four common characteristics of successful automation projects.
  • Which automation technologies successful organisations are adopting and their impacts.
  • What areas of the business these organisations are prioritising for automation in the next few months.
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