Boost satisfaction and engage your customer in the process

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11:00 AM - 12:00 PM GMT

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Good customer service is paramount in today’s crowded and competitive business world. Service must be delivered flawlessly, and thanks to the internet and social media, will have a direct impact on your brand and your bottom line.

By offering a customer portal, you not only give them visibility into the process, but you have an efficient way to collect the valuable information and feedback that your customers provide.

Join us for an hour to learn:

  • How your company can avoid becoming a victim on social media.
  • How customer portals engage your customers and give them visibility into the process.
  • How you can learn from and replicate the successes of U.S. Bank's journey to engage their customers.
Steven Gargano Senior Managing Director and Head of Product Development and Customer Suppo U.S. Bancorp Fund Services
Martin Levesque Chief Operating Officer iDatix