Boost satisfaction and engage your customer in the process
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Good customer service is paramount in today’s crowded and competitive business world. Service must be delivered flawlessly, and thanks to the internet and social media, will have a direct impact on your brand and your bottom line.
By offering a customer portal, you not only give them visibility into the process, but you have an efficient way to collect the valuable information and feedback that your customers provide.
Join us for an hour to learn:
- How your company can avoid becoming a victim on social media.
- How customer portals engage your customers and give them visibility into the process.
- How you can learn from and replicate the successes of U.S. Bank's journey to engage their customers.
Presenters:
Steven Gargano
Senior Managing Director and Head of Product Development and Customer Suppo
U.S. Bancorp Fund Services
Martin Levesque
Chief Operating Officer
iDatix
We respect your privacy, by clicking ‘Watch On-Demand’ you agree to having your details passed onto the sponsors who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.
