reframing
Working the Ladder of Inference: Part 2
June 14 by Jeff ColeLast month we made you aware of a vital change management aid called the Ladder of Inference. Did you do your homework and find examples of the ladder in action? After a few tries you can become pret...
Working the Ladder of Inference: Part 1
May 17 by Jeff ColeIn an earlier article, I mentioned being able to employ the ladder of inference in your change efforts. The ladder was developed by Chris Argyris in Overcoming Organizational Defenses and later refere...