Orchestrating an Effective Operating Model for Business Process Transformation
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As global Enterprises embark on Business Process Transformation initiatives, applying RPA & AI are the key components. However RPA & AI implementations typically have faced multiple challenges and one of the biggest causes is organisational readiness. Without the correct framework that will enable enterprises to be ready for such a transformation journey, it may not be possible to deliver the expected outcomes and improve operational efficiencies & an improved customer experience.
In this webinar, L&T Infotech & NelsonHall will share a recommended operating model along with best practices, which have guided some of the world’s leading Enterprises in the deployment of successful RPA & AI programmes.
Register for free today and learn about:
- The current BPA landscape
- The challenges implementing BPA, RPA & AI
- The recommended Operating Model
- Best practices for a successful implementation
- The roles of Operations and IT
John is CEO of NelsonHall, the leading Outsourcing Research and Analysis firm, and is widely regarded as one of the world's leading authorities on Business Process Services (BPS).
Raghuram is an experienced business leader, who has enabled large digital transformations across multiple global clients, and has been instrumental in conceptualizing and growing the Business Process Transformation service line at L&T Infotech.