The future of agentic AI in process excellence

How agentic AI is set to revolutionize business processes and decision-making

05/28/2025


In an increasingly competitive business landscape, organizations strive to optimize their operations and processes to stay ahead. This is where smart technologies, from intelligent automation to generative AI to AI agents, can make a big difference.

While some companies are way ahead with adopting new AI technologies, others are just becoming familiar with them.

In this keynote address, Lee Bogner, global chief generative AI, ecommerce strategic enterprise architect at Mars Inc., explores how agentic AI is set to revolutionize business processes and decision-making.

Learn how agentic AI is emerging and how it compares to hyperautomation, examine the benefits and the strategies of implementation and address the challenges of agentic AI integration.