How to leverage process mining to scale automation across the enterprise
Why process mining is the missing link to digital transformation success
Intelligent automation is changing how businesses manage their end-to-end business processes and enabling them to respond quickly to volatile market conditions. Yet the challenge of scaling automation and failing to measure ROI prevent organizations from realizing the true benefits.
In hindsight, organizations need to place process mining at the core of their digital transformation efforts to prepare process to be automated and continuously improve them after the fact. Such an approach will further reduce operating costs, improve customer service, drive operational excellence and provide a framework for measuring ROI of transformation efforts.
In this session from All Access Process Mining 2023, IBM's Americas senior business automation leader - process mining, Michael Hinds, explains how to leverage process mining to:
- Identify automation opportunities and quantify the impact of automation initiatives on business outcomes and ROI before implementation.
- Scale automation efforts and reduce time-to-market.
- Trigger corrective actions and generate RPA bots to resolve operational frictions.
