Embracing digital transformation: Key strategies for success
Zayd Rasool, global head of business services at GSK, explores the complexities of successful digital transformation
08/01/2025
As organizations prioritize digital transformation, the adoption of new technologies and digital platforms becomes critical for enhancing business processes and customer experiences.
Embracing this shift can lead to improved efficiency and greater customer satisfaction.
Watch this session as Zayd Rasool, global head of business services at GSK, explores the complexities of successful digital transformation.
Key takeaways include:
- Evaluating existing processes and technologies to identify gaps and opportunities for digital integration.
- Encouraging a culture of innovation and adaptability within the workforce to ensure smooth transitions to new digital tools.
- Utilizing data analytics to inform strategies, enabling organizations to understand customer needs and refine their offerings effectively.
