Finding the balance: Optimizing Existing Processes with AI
How process excellence teams can optimize operations while building readiness for AI-driven innovation
11/21/2025
Process excellence teams face the challenge of maintaining operational stability while rapidly integrating AI. In this panel, Lukas N.P. Egger and Jack Moloney of SAP explore how organizations can optimize existing processes while preparing for AI-driven innovation. The session highlights success factors and pitfalls, demonstrating how observability, governance, and metrics enable scalable AI adoption. Attendees will learn practical strategies for balancing operational excellence with transformation speed, using real-world examples where excellence practices accelerated AI value realization and drove measurable business impact.
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