From process insights to strategic wins: NextEra Energy’s transformation roadmap

Explore how to drive large-scale business transformation

03/17/2025


In this exclusive session, Kiela Abbott-Robinson, NextEra Energy Inc.'s director of strategic initiatives, reveals how process mining with Apromore has delivered major breakthroughs in the two critical areas of trade accounting and customer service, unlocking opportunities with both hard and soft savings.

You'll gain insights into:

  • Trade accounting optimization: Discover how process mining identified rework inefficiencies and justified a business case for transformation.
  • Customer service transformation: Explore how uncovering process bottlenecks opened the door to significant cost-saving opportunities
  • Future initiatives: Learn how NextEra Energy, Inc. plans to expand process mining across other areas to fuel continued innovation and strategic growth. 
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