How to Create Powerful KPIs that Drive Action
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Find out how you can easily produce dashboards to measure your process and company goals.
And you'll go beyond the theory with first hand experience from special guest José Hernaiz, Process Management & Segment Transfers of Credit Suisse. He will answer your questions on what it really takes to practically apply these principles to your business.
What you'll take away:
- Effective KPI design including common mistakes and how to avoid them
- Simple ways to build and use more intelligent dashboards to drive decision making at your company
- Why making information personal and relevant is important in measuring business processes
Plus the importance of real-time monitoring
Mark Bednarski is Product Manager Global of iGrafx, based in Portland USA. Mark is responsible for BPM product and project development and the support of iGrafx customers and prospects with special focus on the financial sector. Through his work he has profound knowledge on various topics around Business Process Management. He specializes in Performance Management, Enterprise Architecture Modeling, Process Analysis, Control & Risk Management and Compliance.