Breaking Down Functional Silos to Achieve Integrated Process Improvement

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Friday, March 02, 2012
11:00 AM - 12:00 PM EST
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Breaking Down Functional Silos to Achieve Integrated Process Improvement

Joined Up Thinking for a Connected World

Many organisations invest a great deal of effort into greater integration with their customers and suppliers. However, relatively little effort has gone into breaking down internal company “silos,” which can prevent even the most well designed process improvement initiatives from succeeding.

In this webinar, author Mark McGregor discusses the obstacles to successfully implementing and maintaining a continuous improvement culture and recommends steps to achieve improved alignment and collaboration across teams and divisions. He is joined by co-presenter, Thierry Tastet, BPA Expert at OpenText, who will provide insight into how a software solution like OpenText’s ProVision can help achieve joined up thinking for a more connected enterprise.

In this webinar:  

  • Understand the types of “Siloed” thinking, and the risks associated with them
  • Learn how quickly a holistic view can be used to break down barriers to change
  • See how with the right approach, operational managers take centre stage
  • Explore the role that software can play in helping to overcome silos


This Webinar takes place 11:00 AM EST (New York)/16:00 GMT (London)/17:00 CEST (Paris)/00:00 HKT (Hong Kong)/ 00:00 EDT (Sydney). For additional time zones, please use the time converter at


Mark McGregor
Director, Business Architecture

Mark McGregor is an experienced BPM Practitioner, a Six Sigma Black Belt, a certified PRINCE2 Practitioner, Innovation Games® Facilitator and Licensed Master Practitioner and Trainer of NLP. He brings a broad skill set to his clients. He has been described as a "Guru" by leading analysts Gartner Group, as a "Master of Mindset" by IQPC and a "Thought Leader" by the BPM Group. Mark was one of the creators of the popular "8 Omega Framework for Business Change" and the “Outside-In” approach.

Thierry Tastet
Senior BPA / EA Solutions Consultant
OpenText Business Process Solutions

Thierry Tastet is a Senior BPA / EA Solutions Consultant at OpenText Business Process Solution (BPS). He has spent over 10 years delivering Business Process Improvement and Enterprise Architecture consulting and training services, through which he has gained extensive experience deploying numerous industry-leading platforms such as Kabira, Casewise, and ProVision. Thierry has helped industry-leading clients such as JP Morgan Chase, HSBC, and Shell design and implement solutions that have underpinned their strategic business transformation initiatives.