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Where does IT fit into your process improvement program? And how do you make process improvement a part of the culture? In this Process Perspectives podcast, Debi Rednik, Process Excellence Leader, and Steve Waldner, Process Excellence Advisor, both working within oil giant Hess' Energy Marketing division, share how their group has been partnering with IT and other support departments to create new ideas and opportunities for business growth. They also offer training tips on how to embed Lean methodology as a way of working.