What Does The Future Hold For Process Excellence?

This FREE webinar was recorded on:
Tuesday, June 21, 2016
09:00 AM - 10:00 AM EDT
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Exclusive webinar for PEX Week delegates – past and present!

It’s time to get out the crystal ball and examine where the process profession is heading. Our specially selected PEX Week Advisory Board members will be on hand to debate, discuss and offer their insight into what’s going to drive the business process agenda in the decade ahead. At this halfway point of the year, it’s your opportunity to take a step back and reflect on what your industry will look like in the years ahead and how to position yourself and your business for success.  

Join this webinar to reflect on:

  • The emerging demographic, economic and technological trends that will drive market performance over the coming decade and the impact that will that have on how you approach process excellence.
  • How will Lean, Six Sigma, and BPM need to evolve to deal with the challenges ahead in the next decade? 
  • What are the skills and capabilities you need to develop now and in the future to better support your business to achieve true process and operational excellence?
  • How will the business processes of the future be different from those of today?

Don’t miss out, register today!


Erika Westbay
Program Director, BPM
The Nature Conservancy

Erika is a curious and creative leader with a passion for experiences-by-design, a dedication to generating outcomes that lead to tangible enduring impact, and a commitment to the delivery of continuous improvement. She believes in equipping, empowering and fully engaging the people and systems who can most effectively and sustainably bring those successful outcomes to life. For the past 10 years she has focused her passion, skills and leadership on making a difference for the environment, for society, and for the world that was left to us and that we leave to our children and their children.

Rick Hepp
Executive Director, Operational Excellence
Bristol-Myers Squibb

Roop Singh
Business Process Architect
Dell SecureWorks

Roop is a business transformation leader with 14 years of experience driving change at the intersection of business and technology. He speaks at conferences and conducts workshops about aligning strategy and operations through process excellence, driving change and innovation. He also served as an Adjunct Professor in the Department of Computer Information Systems(CIS) at J Mack Robinson College of Business, GSU. He holds Object Management Group’s Certification in Business Process Management (Business Advanced). He was elected on the Board of Directors of the Georgia Indo-American Chamber of Commerce (GIACC) in 2008-2010 and also served as the co-chair of its Trade committee. He was also invited to be on the TiE Atlanta’s Executive Team for 2010-2011, was instrumental in establishing and leading a TMT (Telecom, Media and Technologies) Special Interest Group. He was appointed on the Process Excellence Network’s (PEX) Advisory Board in 2016. Roop has published in various conferences and journals on combining approaches in Data Management, AI, and Ontology Management & Semantics. Roop holds a M.S. degree in Computer Information Systems from the J Mack Robinson College of Business and a B.E. degree in Computer Science & Computer Engineering from Mysore University, India. He is also a certified hypnotist and was inducted in the National Guild of Hypnotists, in April 2016. You may connect with him at https://www.linkedin.com/in/singhroop