5 Secrets to Transform your Process Excellence Initiatives

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Monday, October 07, 2013
11:00 AM - 12:00 PM EDT
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5 Secrets to Transform your Process Excellence Initiatives

The reality of process excellence is that while some organizations achieve outstanding results from process transformation and improvement, others fail to realize the gains that they expected at the outset. The tools and methodologies of process improvement are fairly standardized. So what makes the difference between a successful and an unsuccessful process excellence initiative?

Jim Sinur, Gartner Emeritus and author of “BPM The Next Wave” joins OpenText’s Director of Business Architecture Mark McGregor to explore what the reality of process excellence is, what is holding organizations back and how to overcome common challenges. This webinar will present ideas and strategies that, if taken and applied, will ensure greater success in your initiatives.

Join this webinar to:

  • Look at common pitfalls including competing approaches, competing messages and fragmented results
  • Explore how to connect process with strategy for better business outcomes
  • Learn 5 secrets that will totally transform your process excellence initiatives

This webinar takes place at 11:00 AM EST (New York) / 16:00 GMT (London) / 17:00 CET (Paris). For additional time zones, please use the time converter at http://www.timeanddate.com/worldclock/converter.html. If you miss the release time, don't worry - this webinar will also be made available on demand.


Jim Sinur
CEO of Flueresque
BPM Expert

Jim Sinur is an independent thought leader in applying business process management (BPM) to innovative and intelligent business operations (IBO). His research and areas of personal experience focus on business process innovation, business modeling, business process management technology (iBPMS), process collaboration for knowledge workers, process intelligence/optimization, business policy/rule management (BRMS), and leveraging business applications in processes.
When with Gartner, Mr. Sinur was critical in creating the first Hype Cycle and Maturity Model, which have become a hallmark of Gartner analysis, along with the Magic Quadrant. He has been active in the rules, data and computing communities, helping shape direction based on practical experience. Mr. Sinur has vertical industry experience on the investment and operational sides of the insurance and financial services.
Prior to joining Gartner, Mr. Sinur was a director of technologies with American Express, where he worked on a large, industrial-strength, model-driven implementation of a business-critical merchant management system. This system is still active in the merchant retention and support functions for American Express. His responsibilities there included architecture, advanced development technologies and data/database administration.

Mark McGregor
Director, Business Architecture

Mark McGregor is an experienced BPM Practitioner, a Six Sigma Black Belt, a certified PRINCE2 Practitioner, Innovation Games® Facilitator and Licensed Master Practitioner and Trainer of NLP. He brings a broad skill set to his clients. He has been described as a "Guru" by leading analysts Gartner Group, as a "Master of Mindset" by IQPC and a "Thought Leader" by the BPM Group. Mark was one of the creators of the popular "8 Omega Framework for Business Change" and the “Outside-In” approach.