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Customer Journey

Ronald van Loon
So how do you drive your digital transformation as a company? How do you create the right circumstances for adopting a customer-centric culture? Of course these questions can only be answered specifically for each company, depending on the maturity...
Contributor: Ronald van Loon
Mon, 10/26/2015
Ronald van Loon
Every online professional working for a TELCO, TRAVEL or E-COMMERCE company knows that the usability of a website is a key factor in terms of the amount of sales it generates. CUSTOMER EXPERIENCE is the number one guideline when it comes to...
Contributor: Ronald van Loon
Tue, 10/13/2015