Embrace the AI Revolution: Join us as industry leaders explore the powerful impact of Artificial Intelligence on the financial services landscape. Gain valuable insights into their companies’ strategies, perspectives, and plans for harnessing AI technologies to transform their organizations. Discover how AI is changing customer interactions, optimizing operations, and creating new opportunities.

• Expand your imagination to visualize how AI can enhance customer experience, optimize operations, and improve risk management, among many things.
• Discover how business transformation projects involving AI differ from those with other technologies 
• Explore inherent risks that are uniquely associated with AI transformation projects.

Sponsored by: EY

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Awais Farooq

Senior Vice President, Strategy & Transformation
Crawford & Company

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Hector Munoz

Managing Director, FS Business Transformation
EY

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Brenton Harder

Head of Enterprise Automation
Fiserv

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Kristin Saunders

SVP, Tech Business Service Director – Technology for the COO
Wells Fargo

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This session will look to explain what Generative AI is and will take a practical look at how generative AI can drive business transformation and innovation.

·       What is Generative AI and how is it different from AI?

·       What are the practical applications for Generative AI in key transformation areas?

·       How do you choose and prioritize the project?

·       How to prepare your organization for the better use of Gen AI from data, process and people perspectives?

·       How to integrate generative AI into your existing workflows and business processes

·       What does Generative AI mean for your technology stack and systems set up? 

Reto Sahli

SVP and Chief Information Officer, HAVI Supply Chain
HAVI

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Justin Singh

Chief Transformation and Strategy Officer
McGraw Hill

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Patrick Gong

Senior Director of Digital Finance Transformation
Campbell Soup Company

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This opening panel is set to uncover a wide range of challenges faced by women leaders to set the tone for the day’s discussion. Key discussion areas include:

·       Communicating and managing as a women leader, prioritising empathy

·       Leading as the only woman in a room full of men

·       Leading through business change and disruption: sharing personal experiences and stories

Kelli Pierce

SVP Operational Excellence
Mastercard

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Angie Rieger

EVP, Chief Transformation Officer
Lands’ End

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Sidra Tufail

Director Operations Customer Service Latin America & Canada
Philip Morris International

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This session will showcase how JP Morgan Chase is using data and analytics to target operational inefficiencies through process mining, modelling, and simulation. You will also hear how they are operationalizing these capabilities across the organization.

·       Developing data-driven tools to identify and address pockets of opportunity

·       Building four pillars of operations research capabilities: discrete event simulation, task mining, process modelling and process mining

·       Sharing examples where process mining tools are leveraged to create business impact

·       Operationalizing data-driven decision-making across the organization: creating a common language for problem-solving

Joe Graziani

Process Improvement Director
JP Morgan Chase

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Adelaido Godinez, III

Process Improvement Director
JP Morgan Chase

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Data Driven X connects two ecosystems, the financing, and the manufacturing industry. The Data Driven X platform transmits industrial data directly from the production machine to insurers and financial institutions. By connecting the dots, insurances can unravel new business models to become future-proof and complement their portfolio with automated underwriting, faster claims processes, predictive maintenance, and individualized premiums.

Supradeep Chikaballapur Manjunath

Head of Product Business
Data Driven X: A Siemens AG Corporate Venture

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Before companies can take significant advantage of Generative AI, they must take a long and hard look at their data strategy, including their data quality, structure and the culture around data. Failure to address these foundational elements will result in missed opportunities for predictive analytics and AI-driven applications. This session will shed a light on how to build a robust data strategy and harness the true potentials of Generative AI.

·       Developing master data strategy across the enterprise to drive quality and standardization

·       Building a Data Centre of Excellence (CoE) for real-time efficiency and intelligence

·       Developing AI applications and predictive analytics capabilities to drive efficiency and growth opportunities

Rachel Smith

Global Head of Enterprise Data Governance
McKesson

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Tavis Addison

Director, Business Process Optimization
Volkswagen Financial Services

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Patrick Gong

Senior Director of Digital Finance Transformation
Campbell Soup Company

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For the last couple of centuries humans have made machines that offload manual labor efficiently and safely. Now we have begun offloading mental labor to machines. What does it mean for humanity to offload the very thing that sets itself apart from other species? We will discuss ways in which AI can be harnessed safely and productively in society, how regulations can be made, and how AI can provide immediate benefits to businesses around the world.

Sponsored by: Kognitos

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Binny Gill

Founder and CEO
Kognitos

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When presented with big career opportunities, instead of jumping into them like our male counterparts, women leaders often finding themselves having more doubts. This comes from the internal bias and imposter syndrome which can hinder our personal and professional growth. This session will address the elephant in the room and provide effective tips on how to overcome them:

·       Reflecting on our own biases and imposter syndrome tendencies

·       How to get out of our own way and overcome self-limiting beliefs

·       Sharing examples and personal experiences 

Stephanie Licht

Director of Enterprise Business Process Management & Automation
Bremer Bank

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It is well-proven that diverse and inclusive companies drive better business performance. This panel will shed light on how diversity of thought can generate innovation, facilitate collaboration and bring enterprise transformation and organizational culture to the next level.

·       Discuss the value and impact diversity of thought can have on organizational culture and transformation

·       Going beyond wishful thinking when developing DEI programmes

·       How can you touch everybody within a large organization and create awareness from the bottom up?

·       Foster equality, belonging and a purpose-led culture through a diversified workforce. Why women leaders are best placed to drive these changes

Ananth Krishnan

Director - Tech To Value
Land O’Lakes

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Roshini Gutierrez

Director, Strategy & Performance
Par Pacific Holdings

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When it comes to digital transformation, business and technology leaders are inundated with a plethora of technologies, platforms and software support their mission. This session will help you to navigate the digital landscape and select the right suite of tools to drive the transformation that matters to your business and to your customers:

·       What is your organization trying to create? How can digital tools support the change you need? 

·       Creating a digital transformation strategy that goes beyond the front office experience to the end-to-end improvements behind the scenes

·       How do we prepare for digital transformation with a 3-to-5-year outlook when technology landscape is changing so fast?

Vincenzo Sposito

Director of Intelligent Automation and Transformation
Discover Financial Services

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Citizens Bank has been on a multi-year journey of embedding agile at the core of their enterprise transformation. One of the key areas of their transformation is not only to focus on investing in technologies but also investing in their employees. This session will share the incredible journey of training thousands of employees on agile methodologies and the innovative ways they have developed to embed these as the new way of working across the bank.

·       Establishing an Agile Centre of Excellence (CoE)

·       Make change management fun: how did we make it viral across the bank?

·       Closing the gaps of capabilities by bringing in the right people

·       Building digital literacy with agile tools and methodologies 

MK Fiorille

Head of Enterprise Transformation
Citizens

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Many comment that Intelligent Automation is Lean Six Sigma on steroids. Would Generative AI put Intelligent Automation on steroids? How will Generative AI augment traditional automation? This session will answer some of the key questions, including:

·       From process discovery to process mining to RPA: can Generative AI fill in the gaps?

·       Augmenting Human-AI collaboration to harness the power of AI and leave your workforce to focus on higher value activities and processes

·       Will Generative AI eventually go beyond rule-based RPA with greater intelligence and problem-solving capabilities?

Laxmikant Pukale

Director Intelligent Automation
Mutual of Omaha

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David Friedman

Director, Intelligent Automation CoE
Ryder System

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Are you often the only woman in the meeting? Are you a women leader in a tech/engineering company? Do you notice that there’s a certain resemblance in your leadership team? If you are answering “yes” to these questions, you have found your tribe and will gain great insights in this session, which is designed to explore intersectionality, DEI and leadership. In this session, Hollimarie is looking to share some of her personal experiences and open a dialogue on how to recognize and address these key changes and challenges. She will also explore ways you can stay challenged and not dilute/trade your personal brand to get a seat at the table.

·       Why the traditional authority/command led leadership no longer works today

·       How is intersectionality addressing the DEI and leadership challenge?

·       How do we keep our individuality even when it does not seem to fit the traditional corporate style?

Hollimarie Montijo

Head of Process & Tools Americas
Alstom

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·       Building a strong personal brand and cultivating executive presence

·       Sharing practical tips and strategies for effective communication and influencing others

·       Get comfortable being uncomfortable: navigating difficult situations and having tough conversations

Leila Kagawa

Chief Transformation Officer
HEMIC

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Maureen Terralheiro

Vice President, Back Office Operations
A. Farber & Partners

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Jacques McGregor

Vice President, Digital Transformation
Marathon Petroleum Corporation

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