This session will showcase how JP Morgan Chase is using data and analytics to target operational inefficiencies through process mining, modelling, and simulation. You will also hear how they are operationalizing these capabilities across the organization.

·       Developing data-driven tools to identify and address pockets of opportunity

·       Building four pillars of operations research capabilities: discrete event simulation, task mining, process modelling and process mining

·       Sharing examples where process mining tools are leveraged to create business impact

·       Operationalizing data-driven decision-making across the organization: creating a common language for problem-solving