Key Trends in Process Excellence: Best of Process Transformation Week

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Process Transformation Week Advisory Panel Discussion

Your customers are changing.  Your markets are changing. And your business is changing probably faster than it ever has had to before. In a world  where transformation has become the norm, how can you use process excellence to cultivate competitive advantage?

In this PEX Network webinar, advisory board members for Process Transformation Week discuss evolving trends in process transformation and where the industry is headed.

Join this webinar to:

  • Reflect on the differences between continuous improvement and transformation (and where they intersect)
  • Identify the skills that are required to lead competitive advantage through process – both now and in the future
  • Hear where senior process practitioners think process excellence is headed and how you can equip yourself and your business for success
Sean-Mun Liang Director of the Business Transformation (BT) process Tetra Pak

Sean-Mun works at Tetra Pak, the world’s leading food processing and packaging solutions company.  He is Director of the Business Transformation (BT) process in the BT Office.  He has helped improve manufacturing efficiencies, implement ERP solutions, improve internal relationship management and globalise IT processes and services.

A trained engineer with a multi-cultural background from Europe and Asia, SeanMun and has lived in 7 different countries across 3 continents and brings a unique perspective and a pragmatic working approach that combines considering the big picture with getting the details right to improve business performance.

Richard Turner Programme Director Deutsche Bank
Delphine Teboul Operational Excellence Manager and GE Certified Black Belt GSK
John Macdonald Global Manager Business Processes TNT Express
Diana Davis Editor IQPC

Diana Davis is the editor of and is in the privileged position of getting to spend her days speaking to smart people about what it takes to make process improvement successful. She’s tasked with ensuring that content on - webinars, podcasts, videos, articles and columns – is interesting and relevant to process professionals. Prior to joining the PEX team, Davis worked at Associated Press Television News and created video features on everything from the global swine flu pandemic of 2009 through to the origins of Halloween.

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