Prevent the loss of institutional knowledge with process management
Why process management is essential to capturing and retaining institutional knowledge
Between today’s volatile economy and the Great Resignation, many companies are dealing with increased employee turnover. When employees leave, institutional knowledge that hasn’t been documented walks out the door with them.
In today's fast-paced business environment, organizations are losing institutional knowledge at an alarming rate. This loss can be costly and disruptive for businesses, impacting productivity, efficiency, and innovation.
Preventing the loss of institutional knowledge requires a strategic approach to process management. However, many organizations face significant challenges in implementing effective knowledge retention strategies. These include the lack of documentation, resistance to change & limited resources.
Led by Matt Spears, Senior Solutions Engineer at Nintex, this session will explore the importance of process management in preventing the loss of institutional knowledge, focusing on:
- Creating a knowledge retention strategy: Develop a plan to document and retain institutional knowledge, including processes for knowledge transfer and knowledge management systems.
- Technology solutions for knowledge retention: Explore tools and technologies that can be used to capture and store institutional knowledge.
- Overcoming resistance to change: Strategies for effectively communicating the benefits of knowledge retention.
- Knowledge sharing across teams and departments: Strategies for breaking down silos and promoting collaboration and information sharing across different areas of the organization.
Speakers
Matt Spears
Senior solutions engineer
Nintex
Business improvement professional Matt Spears has a passion for transforming the way value is created and has improved the work experiences of many employees during a career driven by a pursuit of continuous improvement. As part of his journey, Spears made the transition from operations to knowledge management, leading organizational change at a multibillion-dollar general contracting firm.
Spears now helps companies achieve operational excellence through business process management. He holds a master of business administration degree from Kennesaw State University.
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