From idea generation to process improvement

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Thursday, August 07, 2014
10:00 AM - 11:00 AM EDT
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From idea generation to process improvement

How does a large, globally-distributed organization harness ideas and insights from within and without? Well, in the case of the Ministry of Defence (MOD), this question was answered with pinpoint precision.
Faced with continual cost pressure, the MOD actively launched a process analysis exercise to look at cost management within the organization. The aim of the project was to gather insights both from within the Ministry of Defense and from specific industries outside the organization, including health, education and finance. The project was successful – over 180,000 ideas were submitted overall. The next challenge was how to process more information than a small team of people could handle manually.
Join Stuart Laws from the MOD and Dennis Parker from K2 as they highlight the key milestones in the journey, from conception to completion, including:

  • Launching the operation – identifying key stakeholders and getting the project off the ground
  • Receiving external feedback – the reasons for requesting insight from outside organizations
  • Evaluating cloud options – why cloud-based solutions were considered
  • Managing the project – the steps taken to ensure the project was launched with speed and agility, while remaining cost effective
  • Viewing the solution – a demonstration of the solution in action

Neil Ward-Dutton, analyst at MWD advisors, will also provide his perspective on the challenges that the MoD overcame in this project and the significance of the outcomes it achieved.


Stuart Laws
GEMS Scheme Manager
UK Ministry of Defence

Stuart Laws joined the MoD in 1990 and has enjoyed a varied career to date, since moving to a Head Office based role in 2005 he has been involved with key improvement and engagement programmes and initiatives.  Stuart’s current role is heading up the GEMS Scheme, which enables wider staff engagement and delivers an average of £18M in savings per year, he is also a trustee for ideasUK.

Neil Ward-Dutton
Co-founder and Research Director

Neil is MWD Advisors' co-founder and Research Director, and is one of Europe's most experienced and high-profile IT industry analysts. His primary area of expertise revolves around business process management (BPM) and its links enterprise architecture (EA), business and IT strategy and transformation. Neil acts as an advisor to large enterprises in the Media, Government, Transport, Financial Services, Retail and Telecommunications industries as well as the Public Sector.

Dennis Parker
Senior Vice President, EMEA

Dennis Parker is the Senior Vice President responsible for the EMEA region for K2. Dennis joined K2 in 2003 and has seen the company grow from a single region company with less than 20 customers into a multi-national company with more than 2000 customers in 43 countries. For the past 10 years K2 has been helping customers deliver innovative process based solutions across a wide diversity of business needs. Dennis has 25 years of industry experience and with a background in data architecture, development, architecture consulting and technology management.