People Power: 7 Critical Process Roles




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Learn about the seven roles you need to sustain a culture of positive change.

It is no longer good enough to run improvement initiatives, to capture process knowledge at great expense, and to just ‘hope’ that changes will be operationalized and sustained. People should be at the heart of effective business process management. There are seven process roles that are critical to achieve a real culture of positive change in your organization. Find out if your organization has the necessary building blocks of an improvement culture with our Process Improvement Fundamentals checklist. 

Download this process playbook today and discover:

  • The seven roles which you need to sustain a real culture of positive change in your organization
  • How to determine the roles of your BPM stakeholders
  • Whether your organization has the building blocks of an improvement culture



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