PDSA
Project Award Runner Up 2013: Scottsdale Healthcare's Pressure Ulcer Reduction Project
February 06 by Process Excellence Network EditorRunner Up for Best Process Improvement Project Under 90 Days Scottsdale Healthcare is Arizona’s largest nonprofit community based healthcare system, comprised of three hospitals with over 8...
Don’t Let Culture Hold You Hostage - Creating a Deming-based Culture of Continual Improvement
July 27 by Sheila RonisMental models provide the context for our lives that help us make sense of our reality. The downside of them is that many people feel comfortable only within their mental model, writes Dr. Sheila Ro...
Selecting Effective Metrics and Dashboards for Process Improvement Efforts
September 29 by Anantha KollengodeMetrics and dashboards play an integral and critical part of process improvement efforts. Metrics complement the Six Sigma methodology by providing vital signs of the effectiveness and the efficiency...
The Journey to Hospital Operational Excellence: Achieving Process Improvement at Presbyterian Hospital
December 03 by Gina GabrielThe Emergency Department (ED) at Presbyterian Hospital in Charlotte, N.C., located in one of the fastest growing regions in the country, is often stretched beyond capacity. Patient volume in the 43-...