20 - 23 April, 2020 | Grand Copthorne Waterfront Hotel, Singapore

Conference Day Two – Wednesday, 22 April 2020

Value-Based Transformation

8:00 am - 9:00 am Morning Refreshments & Registration

9:00 am - 9:10 am Opening Remarks from Chairperson

9:10 am - 9:50 am OPEX Innovators - New Possibilities, New Frontiers

Mei Yee Pang - Vice President of Innovation, Solution Delivery & Service Management Asia, DHL
•Learning how to drive OPEX into the new frontier of business transformation and support the vision of SMART Logistics
•Exploring modern OPEX by looking into cutting edge technologies and thought leadership on the digital future of logistics
•Crafting data into tools to forecast and optimize our day-to-day job 

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Mei Yee Pang

Vice President of Innovation, Solution Delivery & Service Management Asia
DHL

9:50 am - 10:20 am Lean- Six Sigma Approach to Continuous Improvement & Risk Management with Real-Time Data

Ravi Loganathan - Global Lean Six Sigma Master Black Belt Leader, Pall Corporation
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Ravi Loganathan

Global Lean Six Sigma Master Black Belt Leader
Pall Corporation

10:20 am - 10:50 am Morning Tea & Networking Break

Interactive Discussion Groups:  [2 Rotations @ 50-minutes each]

Holistic Business Transformation

Culture Transformation

10:50 am - 12:30 pm Developing Problem Solving Capabilities to Shift the Culture

Culture Transformation

10:50 am - 12:30 pm Exploring Methods to Introduce, Manage Change and Gain Acceptance to Create a High Performing Organisation
Pauline Lee-Lauw - Chief Transformation Officer, Courts
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Pauline Lee-Lauw

Chief Transformation Officer
Courts

Culture Transformation

10:50 am - 12:30 pm Ensuring Transformation Sustainability by Focusing on Mindset and Behaviors

Agile Transformation

10:50 am - 12:30 pm Leveraging Agile Transformation to Speed Up Time to Market in The Digital Age

Agile Transformation

10:50 am - 12:30 pm Enhancing Partnership Between Technology and Business to Drive Towards Business Agility

Agile Transformation

10:50 am - 12:30 pm Executing Your Transformation Roadmap with Customer Centric, Agile and Impact-Driven Process Design and Mind-Set

Human Centric Process Design

12:30 pm - 1:30 pm Networking Lunch

1:30 pm - 2:00 pm Modernising Lean to Make Process Adapt to the Ever Changing Environment in Delivering Business and Customer Value

Ryan Cruz - Head of Engineering & Continuous Improvement Asia Pacific, Zuellig Pharma
•Identify the new tools for your toolbox to ensure processes can be kept up to speed with agile environment
•Identifying and engaging business stakeholder to deliver incremental value
•Aligning stakeholder and customer needs with your transformation strategy

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Ryan Cruz

Head of Engineering & Continuous Improvement Asia Pacific
Zuellig Pharma

2:00 pm - 2:40 pm Panel Discussion: Operationalising Customer-Centric Transformation and Leadership Across the Organisation

•Visualizing and operationalising strategy for your employees at different levels
•Developing a customer-centric culture across the entire organization
•Addressing implication to your business structure, business model and transformation

2:40 pm - 3:10 pm Afternoon Tea & Networking Break

3:10 pm - 3:40 pm Accelerating and Achieving Enterprise Process Excellence Through Cross Functional Collaboration and Cross Country Collaboration

Rajnish Narul - Director Business Excellence, Pfizer
•Empowering a cross functional team who uncovered people, process, and technology, pain points
and their root causes
•Exploring methods to remove barriers to increased speed and delivered efficiency
•Starting your journey in organisational improvement which breaks down silos and delivered significant business value

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Rajnish Narul

Director Business Excellence
Pfizer

3:40 pm - 4:10 pm Developing and enabling Customer Centric Value Stream Thinking by Breaking Down Organisational Silos

Raynaldo Susanto - Head of Business Transformation, BMW Tunas
•Establishing a Lean Management System to govern how to manage people and do problem solving
•Building servant leadership to facilitate teams and enable value stream thinking and to cultivate a culture of continuous improvement
•Developing shared goals and responsibilities to ensure objectives are measured and met 

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Raynaldo Susanto

Head of Business Transformation
BMW Tunas

4:10 pm - 4:50 pm Closing Keynote

4:50 pm - 4:50 pm Chairperson’s Closing Summary & End of Conference