Scaling Organizational Agility & Performance through Business Digitalization, Operational Innovation and Customer-Centric Transformation
Fuelled by digitisation and today’s competitive business environment, operational and process excellence approaches are becoming increasingly pragmatic in addressing the strategic business objectives for many of Asia’s leading organisations.
As organisations focus on value-adding for the next phase of corporate growth, the key lies in process and operational innovation and as well as making the shift towards customer-centricity. Together with the rise of digital transformation, robotic process automation and innovative methodologies, now is the most exciting time ever for organisations to reassess and reengineer their processes and operations for the business of tomorrow!
Returning for the 14th year, OPEX (Operational & Process Excellence) Week Asia 2019 will gather the region’s leading organisations to explore topics ranging from digitising business processes, robotics, customer-centric process innovation, data-driven operational excellence and more.
Featured Speakers This Year Include:
Chief Operating Officer, Customer Quality - Asia Pacific & Japan
Director, Digital Operations & Process Excellence
Head, Robotics Process Automation CoE
RHB Banking Group
Key Conference Themes
Developing a Roadmap towards Business Innovation & Sustainability
Strengthening Digital Architecture & Capabilities
Reinventing Processes to Enhance Operational Excellence
Embedding Agility & Customer-Centricity into Business Processes & Operations
Exploring Effective Approaches to Drive Continuous Improvement
Why Attend OPEX Week Asia 2019?
Discover how Asia’s top OPEX leaders are driving successful process and operational transformation towards business excellence
Learn how leading organisations in Asia are enhancing digital transformation with digital architecture
Gain actionable insights on driving customer-centric process innovation in your organisation
Achieve operational agility by improving transparency and visibility in processes
Find out how you can implement data analytics, automation and robots to transform organisational performance
Network and benchmark with the industry’s best on driving continuous improvement and business excellence
"Great experience to be able to participate in the summit to learn from different industries in business transformation."
"It has been worthwhile trip and conference. Valuable insights from the expert panel of speakers."
"“ Great insights on ensuring the sustainability of continuous improvement program."
"This event provided a platform to learn from the practitioners what worked, what didn't and why. One key take-away is the role of technology to transform a business is profound - that provided we design the right processes and enterprise architecture."
"It was useful. Actual journeys that were shared by speakers were relevant and helpful."