20 - 23 April, 2020 | Grand Copthorne Waterfront Hotel, Singapore

Conference Day One – Tuesday, 21 April 2020

Business Agility

8:00 am - 9:00 am Morning Refreshments & Registration

9:00 am - 9:10 am Opening Remarks from Chairperson

9:10 am - 9:40 am The Future of OPEX in Driving Business Transformation to Achieve Business Agility

Klaas van Asten - Director Business Excellence - Asia Pacific, LEGO Group
Technology has drastically changed and brought forth enablement to business operations making Lean Six Sigma outdated. The emergence of hybrid models now serve a greater purpose towards business excellence. In this disruptive digital era, it is crucial for businesses to be agile to stay ahead. 
•Exploring the new role of OPEX leaders in driving business in the new digital age.
•Reimagining your business model and business processes
•Mapping your business transformation journey considering Human Centric Process Design, Re-Invented OPEX Models and Value-Based Transformation

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Klaas van Asten

Director Business Excellence - Asia Pacific
LEGO Group

9:40 am - 10:30 am COO and CTO Panel: Future-Proofing OPEX and Transformation Strategies Through Digitisation and Hybrid Lean Six Sigma

Simon Lee - Regional Chief Operating Officer, AXA Partners Asia
Future-Proofing OPEX and Transformation Strategies Through Digitisation and Hybrid Lean Six Sigma
•Considering crucial factors and partners in your transformation roadmap to ensure high probability of success in your journey towards business excellence.
•Building a strong foundation of People, Data, Process and Technology for a sustainable and agile business 
•Exploring the relevant hybrid models that suits your business operation to ensuring business excellence

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Simon Lee

Regional Chief Operating Officer
AXA Partners Asia

10:30 am - 11:20 am Speed Networking Session

10:50 am - 11:20 am Morning Tea & Networking Break

Interactive Discussion Groups:  [2 Rotations @ 50-minutes each]

OPEX in a Disruptive World

Process Automation

11:20 am - 1:00 pm Driving End-to-End Process visibility with Digitisation to Drive Operational
Chiang Meng Yeo - Assistant General Manager - Head Operation Excellence & Business Process Re-engineering, DB Schenker
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Chiang Meng Yeo

Assistant General Manager - Head Operation Excellence & Business Process Re-engineering
DB Schenker

Process Automation

11:20 am - 1:00 pm Ensuring Process Standardisation and Harmonisation Amidst Business Digitalisation and Innovation

Process Automation

11:20 am - 1:00 pm Leveraging on Data Analytics for Process Mining and Business Analytics for Transformation Road Mapping

Intelligent Business Operations

11:20 am - 1:00 pm Integrating Data Analytics into Business Operations to Aid Future of Solving Problems

Intelligent Business Operations

11:20 am - 1:00 pm Creating Exponential Business Value with Intelligent Tools like RPA & OCR

Intelligent Business Operations

11:20 am - 1:00 pm Identifying the key Challenges in Integrating and Aligning Quality, Continuous Improvement and Digitalisation Programs

Re-Invented OPEX Models

1:00 pm - 2:00 pm Networking Lunch

2:00 pm - 2:30 pm Incorporating Design Thinking into OPEX Strategy to Drive Customer-Centric Innovation

•Aligning strategy and OPEX transformation through design thinking, process design and re-engineering 
•Planning effective communicating for Visualising and operationalising strategy to your employees at different levels of business 
•Determining and implementing key metrics to measure success

2:30 pm - 3:00 pm The Convergence of Design thinking, Lean and Agile in Modernising Enterprise Architecture to Achieve Business Excellence and Agility

•Exploring how design thinking, lean and agile come together to modernize and drive fast transformation in this ever changing environment
•Developing a culture of innovation to influence positive change and impact business results
•Restructuring your organization towards business agility

3:00 pm - 3:30 pm Afternoon Tea & Networking Break

3:30 pm - 4:00 pm Achieving End-to-End Process Excellence Through Modernised Models and Adopting RPA Driving Significant Operating Margin

Simon Lee - Regional Chief Operating Officer, AXA Partners Asia
•Identifying the best practices in delivering results through multiple levers
•Reengineering processes and identify area of technology integration to achieve significant benefits
•Methods in aligning strategy, operations and processes while finding the right balance between growth-driven and efficiency driven initiatives 

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Simon Lee

Regional Chief Operating Officer
AXA Partners Asia

4:00 pm - 4:30 pm Identifying key Considerations to Standardisation of Global Processes and Implement New Business Models

Julie Depeyre - Business Transformation Project Manager, GSK
•Identifying the key considerations when scaling up to enterprise wide implementation
•Defining the business case and the justification needed to push stakeholder buy-in to support and ensure sustainability of change
•Identifying the step by steps in operationalising innovation and implementing new global models

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Julie Depeyre

Business Transformation Project Manager
GSK

4:30 pm - 4:30 pm Closing Remarks from Chairperson & End of Conference Day One