Michael Hill

Michael Hill

Editor PEX Network

Michael Hill is the Editor of Cyber Security Hub. He has spent the past 8 years covering various aspects of the cybersecurity industry, with particular interest in the ever-evolving role of the human-related elements of information security.

DAY ONE

9:30 AM PANEL: Agile BPM – Building processes for improved EX and CX

Thanks to the arrival of artificial intelligence (AI) and other advanced technology, transformation in BPM is happening at warp speed. Being able to adapt quickly is a requirement nowadays. However, how do you get buy in from people who are used to doing things a certain way? How do you face the challenge of people being hesitant about adopting new technologies? If you're in a heavily regulated field, how do you deal with compliance issues yet remain adaptable, modern, and open to change?
Key highlights:
  • What it really means to become more flexible and responsive.
  • How breaking changes into smaller steps helps teams learn and improve faster.
  • Ways to bring people from different departments together to solve problems.
  • How to encourage experimentation, open communication, and steady progress.