Michael Hill

Michael Hill

Editor PEX Network

Michael Hill is the Editor of Cyber Security Hub. He has spent the past 8 years covering various aspects of the cybersecurity industry, with particular interest in the ever-evolving role of the human-related elements of information security.

DAY ONE

9:30 AM PANEL: Agile BPM – Building processes for improved EX and CX

Thanks to the arrival of artificial intelligence (AI) and other advanced technology, transformation in BPM is happening at warp speed. Being able to adapt quickly is a requirement nowadays. Therefore, the old ways of improving processes do not fit the times. This panel will explore how a more flexible and agile approach helps teams adjust, solve problems, and create processes that work better for employees and customers alike.
Key highlights:
  • What it really means to become more flexible and responsive.
  • How breaking changes into smaller steps helps teams learn and improve faster.
  • Ways to bring people from different departments together to solve problems.
  • How to encourage experimentation, open communication, and steady progress.