Sasan Sadr is a business transformation leader with over 20 years of experience enhancing operational excellence at Fortune 500 companies, including Ulta Beauty, Walgreens Boots Alliance, and CVS Health. Holding a Ph.D. in Physics from Northwestern University and a Lean Six Sigma Black Belt, he has spearheaded enterprise-wide initiatives leveraging AI, automation, and Business Process Management (BPM). At Ulta Beauty, he led a transformative team that integrated automation, BPM, and ERP systems, optimizing processes and resilience. His work bridges science and strategy to deploy emerging technologies effectively.
Business process management is entering a new phase, where emerging technologies are no longer just optimizing workflows but actively reshaping how processes are designed, governed, and experienced. Discover how innovations such as artificial intelligence (AI)-driven orchestration, process intelligence, digital twins, and agentic systems are transforming PEX from a discipline focused on efficiency into one centered on adaptability, resilience, and human impact. Figure out which technologies matter most, what’s coming next, and how to prepare for a rapidly evolving BPM landscape.
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