In the age of Agentic AI, transformation is no longer about passive analysis — it’s about action, ecosystems, and human-machine collaboration at scale. In this exclusive interview, Crystal Broj, Enterprise Chief Digital Transformation Officer, Medical University of South Carolina, shares how she’s leading real-time, AI-enabled change across operations and patient care — and why the future of transformation lies in cross-functional thinking and purpose-driven design.
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Crystal makes it clear: the true value of transformation isn't speed — it's intentionality, alignment, and impact. This is a must-read for transformation leaders navigating the crossroads of AI and organizational change.
In a world where AI is rewriting the rules of performance and productivity, Alexander Breskvar, Siemens Gamesa Renewable Energy GmbH & Co. KG offers a necessary counterpoint: true transformation is still about people.
From dismantling outdated ideas of Operational Excellence to challenging shallow AI adoption, Alexander shares a raw and real perspective on what it actually takes to drive change that sticks. His interview dives into uncomfortable truths about mindset, leadership, and the future role of humans in an increasingly automated world.
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Hear from a leader who’s unafraid to challenge the hype — and build something more meaningful instead.
For Victoria Saplacan, Head of Business Transformation E.ON, transformation isn’t about tech for tech’s sake. It’s about designing a sustainable, intelligent, people-powered future, with the customer at the heart.
In this forward-looking interview, Victoria outlines how a centralized utility is evolving into an adaptive energy platform, why co-creation across 10+ countries is her transformation superpower, and how AI must amplify, not replace, human agency.
If you think transformation is just a checklist or a change program, think again. Victoria shows us that transformation is a mindset, a culture, and a shared responsibility.
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In the agentic age, where AI is reshaping every industry, Kristin Johnson, Chief Operating Officer, Edward Jones, is clear: transformation must blend cutting-edge technology with human wisdom.
From launching high-impact solutions for high-net-worth clients to designing a resilient transformation model grounded in purpose, Johnson shares how Edward Jones is delivering results and relationships through what she calls AI+AI (Advisor Intelligence + Artificial Intelligence).
With insights into aligning grassroots energy with strategic direction, she reveals how long-term planning is evolving and why people-first leadership is more crucial than ever.
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With initiatives tied directly to stakeholder readiness and a transformation model that puts people first, Johnson is showing how large, legacy firms can transform boldly, without losing what makes them human.
For Christopher Paquette, Chief Transformation Officer, Personify Health, transformation is not about incremental evolution; it’s about intentionally reinventing the business to pursue new value, new markets, and a clearer ‘why’.
In this pragmatic and provocative interview, Christopher outlines how to balance agentic AI with human leadership, track ROI through the lens of digital workers, and cascade transformation from boardroom to frontline through focused OKRs and cultural clarity.
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From low-code enablement to customer-led strategy, this is a conversation for transformation leaders who aren’t chasing buzzwords but are committed to leading change with purpose, precision, and people-first intelligence.
In an era of fast-moving change and AI acceleration, Operational Excellence must do more than drive efficiency – it must power transformation. For Carolyn Lum, one of the leading voices in business transformation, next-gen OPEX is about embedding agility, purpose, and human intelligence into every corner of the enterprise. In this interview, Carolyn shares how today’s OPEX leaders can break silos, lead change across the matrix, and align frontline teams around strategy, not just performance targets. From aligning AI with real business problems to turning Operational Excellence into a competitive advantage, she reframes OPEX not as a function, but as a culture of enterprise-wide impact.
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Whether you're revamping your operating model, scaling transformation, or aligning culture to strategy, this interview will give you practical insights into turning Operational Excellence into your most strategic asset.