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Innovation
Contributor: Andrea Charles
Posted: 01/12/2017
Andrea Charles
It is safe to say that 2016 was a year of immense and unexpected change. As the global political, economic and regulatory environment shift, the way we do business in the future will fundamentally change. The rule book is being torn up and disruptive technologies are shaking to the very core how organizations operate. Full Article »
Contributor: Diana Davis
Posted: 02/02/2014
process_perspective
Mobile apps and GPS devices are just a few of the new technologies that we’ve become accustomed to in order to make daily life faster, more convenient, and, easier. And with the rise of last year’s key trend - "wearable technology" – the convenience factor is set to explode. But how are these trends impacting process excellence and business Full Podcast »
Contributor: William Cohen, Ph.D.
Posted: 12/23/2016
William Cohen, Ph.D.
I first heard about Bill Bartmann in the late 1990’s. I was working on a book, The Stuff of Heroes: The 8 Universal Laws of Leadership and was seeking interviewees of outstanding leadership to illustrate the eight universal laws in my book. I came across an article, “The Richest Man You’ve Never Heard Of” in the September 1st, 1997 issue of  Inc Full Column »
Posted: 11/02/2016
aura info
In today’s competitive market, it is more important than ever to meet the rising and changing customer expectations. Failure to satisfy the ever-connected customer could seriously harm business. This must-read infographic contains tips, challenges and essential components for creating the ultimate customer journey. Learn to engage your customers and drive customer loyalty. Full Whitepaper »