BPM

Business process management (BPM) is a systematic approach that organizations use to manage, improve and optimize their business processes.

Business processes are a series of activities and tasks that are designed to achieve a specific organizational goal, including analyzing, modeling, designing, implementing, monitoring and continually optimizing these processes to enhance efficiency, effectiveness and overall performance. By adopting these principles, organizations aim to achieve operational excellence, enhance customer satisfaction and stay competitive in a dynamic business landscape.

Learn how to set performance metrics and improve your business processes with the resources in this section.