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Articles

Keep abreast of the latest change management, business process management, operational excellence, lean, six sigma, risk management and customer experience news and information with our expertly written articles. Each process excellence article is expertly researched and written with the aim of providing industry professionals with actionable insight of the highest quality. 

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January 12, 2017 by Andrea Charles
Andrea Charles
It is safe to say that 2016 was a year of immense and unexpected change. As the global political, economic and regulatory environment shift, the way we do business in the future will fundamentally change. The rule book is being torn up and disruptive technologies are shaking to the very core how organizations operate.
January 9, 2017 by SSON Network
title cover
A review of two of the major technological advances to hit enterprises: Robotic Process Automation and Artificial Intelligence
January 9, 2017 by Simon Barton
simon
Why Pilots make sense for RPA – and it's not just about the technology
Tags: RPA
January 9, 2017 by SSON Network
RPA
SSON was delighted to present the Robotic Process Automation World Series in September 2016! If you were unable to join us at any of the sessions or would simply enjoy rewatching a particular presentation we have them all listed on demand, accessible easily below:Watch NowEnterprise RPA – a Transformation Platform. What's the Right...
January 9, 2017 by Barbara Hodge, Editor
Simen Munter
One of the most enthusiastic supporters of RPA I've spoken to this year is Simen Munter of ANZ. Here, he explains why RPA was such an obvious solution he skipped the pilot phase, and why the future of business excellence is inextricably tied up with robotics
Tags: Simen Munter | ANZ | RPA
January 9, 2017 by Pedro Moreira
Pedro Moreira
Offshoring is going to end at some point, but there are still big movements going on
January 9, 2017 by Barbara Hodge, Editor
Barbara Hodge, Editor
While it’s true the rigor of robotics removes a lot of process risk, ironically, the more user interface-focused the solution, the greater the exposure to another kind of risk. Make sure you know what's what
Tags: RPA | security
December 8, 2016 by KiSSFLOW Editorial
The 5 Step BPM Implementation Cycle
Let us admit the fact that manual processes are broken, inefficient, time-consuming, prone to errors, and come with a whole baggage of problems. This lands many companies to a pool of a series of undesirable effects that do no good to nobody. Hence, companies that want to be efficient and smart turn towards business process management (BPM) as a...
John Moran
Through our experience in making successful organizational change we have found the following questions provide a useful guide in helping to think through a change initiative before embarking, while also minimizing the resistance to change. The questions deal with issues and concerns before the change starts (BC), during the change process (DC), and after the change has been made (AC) on all levels that are affected by the change.
December 1, 2016 by
iGrafx Trial
See for yourself why the iGrafx platform is the single solution that will unite your entire company around achieving process excellence to drive business performance.
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