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Keep abreast of the latest change management, business process management, operational excellence, lean, six sigma, risk management and customer experience news and information with our expertly written articles. Each process excellence article is expertly researched and written with the aim of providing industry professionals with actionable insight of the highest quality. 

821 All results
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February 21, 2017 by Nathalie M. Khodr
Nathalie Khodr
Diana Krohn is the Principal Enterprise Architect at United Airlines. At the OPEX Week 2017: Business Transformation World Summit (organized by the PEX Network), she shared how United Airlines is “Using Business Architecture to Enable Transformational Initiatives”. Here is a brief summary of the highlights from her presentation.
February 13, 2017 by Andrea Charles
Andrea Charles
Ahead of the OPEX Week: Business Transformation Europe Summit, taking place in April 2017, key speaker Jaco Koen, Associate Director, Business Process Excellence, Europe at Envigo speaks to Andrea Charles, Senior Editor, PEX Network, about leveraging real-time data for increased customer-centricity. In this exclusive interview Koen shares his insights on the vast amounts of real-time data being generated and how to choose your metrics for success.
February 7, 2017 by Nathalie M. Khodr
Adhering Company Vision
Mike Huszar, Principal at Drive Inc. was one of the guest speakers at OPEX Week 2017: Business Transformation World Summit (organized by the PEX Network). His presentation focused on the “Principles for Successful Improvement Initiatives”. One of the many takeaways pertain to personal responsibility and management of our company’s long-term vision and is discussed in the blog post below.
January 31, 2017 by Andrea Charles
Andrea Charles
For the last fourteen years the PEX Network Global Awards, held in association with PEX Network, have been recognizing the major achievements that produce outstanding results and further the definition of best practice in process excellence. Last week the PEX Network Global Awards 2017 were presented before an audience of over 500 key figures in process excellence and operational excellence. The awards were part of the 18th OPEX Week: Business Transformation World Summit held in Orlando, Florida.
January 12, 2017 by Andrea Charles
Andrea Charles
It is safe to say that 2016 was a year of immense and unexpected change. As the global political, economic and regulatory environment shift, the way we do business in the future will fundamentally change. The rule book is being torn up and disruptive technologies are shaking to the very core how organizations operate.
January 9, 2017 by SSON Network
title cover
A review of two of the major technological advances to hit enterprises: Robotic Process Automation and Artificial Intelligence
January 9, 2017 by Simon Barton
simon
Why Pilots make sense for RPA – and it's not just about the technology
Tags: RPA
January 9, 2017 by SSON Network
RPA
SSON was delighted to present the Robotic Process Automation World Series in September 2016! If you were unable to join us at any of the sessions or would simply enjoy rewatching a particular presentation we have them all listed on demand, accessible easily below:Watch NowEnterprise RPA – a Transformation Platform. What's the Right...
January 9, 2017 by Barbara Hodge, Editor
Simen Munter
One of the most enthusiastic supporters of RPA I've spoken to this year is Simen Munter of ANZ. Here, he explains why RPA was such an obvious solution he skipped the pilot phase, and why the future of business excellence is inextricably tied up with robotics
Tags: Simen Munter | ANZ | RPA
January 9, 2017 by Pedro Moreira
Pedro Moreira
Offshoring is going to end at some point, but there are still big movements going on
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